Samsung CLP-680

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Manual Tecnicos

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• Code
• A1-1210
• Resetavel
• 
• Display
• The fuser motor does not operate. / The fuser motor is operating but is recognized as stop status.
• Solução
• 1) Turn the machine off then on. If the error persists, turn the machine off again.
  2) Remove the rear and right cover.
  3) Check if there are any obstacles or paper around the fuser unit.
  4) Check if the connection between main board and fuser motor are correct.
  5) If the connection is OK, replace the fuser motor.

• Code
• A1-1210
• Resetavel
• 
• Display
• The fuser motor does not operate. / The fuser motor is operating but is recognized as stop status.
• Solução
• 1) Turn the machine off then on. If the error persists, turn the machine off again.
  2) Remove the rear and right cover.
  3) Check if there are any obstacles or paper around the fuser unit.
  4) Check if the connection between main board and fuser motor are correct.
  5) If the connection is OK, replace the fuser motor.

• Code
• A1-2114
• Resetavel
• 
• Display
• The motor for OPC/Deve/ITB does not operate normally.
• Solução
• 1) Turn the machine off then on. If the error persists, turn the machine off again.
  2) Remove the right cover.
  3) Check if the connection between main board and 2 motors in the main drive unit are correct.
  4) If the connection is OK, replace the motor in the main drive unit.
  

• Code
• A1-3621
• Resetavel
• 
• Display
• The motor for OPC/Deve/ITB does not operate normally.
• Solução
• 1) Turn the machine off then on. If the error persists, turn the machine off again.
  2) Remove the right cover.
  3) Check if the connection between main board and 2 motors in the main drive unit are correct.
  4) If the connection is OK, replace the motor in the main drive unit.
  

• Code
• A1-3622
• Resetavel
• 
• Display
• The motor for OPC/Deve/ITB does not operate normally.
• Solução
• 1) Turn the machine off then on. If the error persists, turn the machine off again.
  2) Remove the right cover.
  3) Check if the connection between main board and 2 motors in the main drive unit are correct.
  4) If the connection is OK, replace the motor in the main drive unit.
  

• Code
• A1-4111
• Resetavel
• 
• Display
• The motor for OPC/Deve/ITB does not operate normally.
• Solução
• 1) Turn the machine off then on. If the error persists, turn the machine off again.
  2) Remove the right cover.
  3) Check if the connection between main board and 2 motors in the main drive unit are correct.
  4) If the connection is OK, replace the motor in the main drive unit.
  

• Code
• A1-4112
• Resetavel
• 
• Display
• The motor for OPC/Deve/ITB does not operate normally.
• Solução
• 1) Turn the machine off then on. If the error persists, turn the machine off again.
  2) Remove the right cover.
  3) Check if the connection between main board and 2 motors in the main drive unit are correct.
  4) If the connection is OK, replace the motor in the main drive unit.
  

• Code
• A1-4310
• Resetavel
• 
• Display
• The motor for OPC/Deve/ITB does not operate normally.
• Solução
• 1) Turn the machine off then on. If the error persists, turn the machine off again.
  2) Remove the right cover.
  3) Check if the connection between main board and 2 motors in the main drive unit are correct.
  4) If the connection is OK, replace the motor in the main drive unit.
  

• Code
• A2-1210
• Resetavel
• 
• Display
• The SMPS fan or Fuser fan does no operate normally.
• Solução
• 1) Turn the machine off then on. If the error persists, turn the machine off again.
  2) Remove the right cover.
  3) Check if the connection between main board and the related fan is correct.

• Code
• A2-2110
• Resetavel
• 
• Display
• The SMPS fan or Fuser fan does no operate normally.
• Solução
• 1) Turn the machine off then on. If the error persists, turn the machine off again.
  2) Remove the right cover.
  3) Check if the connection between main board and the related fan is correct.

• Code
• A3-3211
• Resetavel
• 
• Display
• The inner temperature sensor is defective.
• Solução
• 1) Turn the machine off then on. If the error persists, turn the machine off again.
  2) Enter the tech mode. Check the temperature sensor output.
  3) If the sensor is defective, replace it.
  4) If the temperature sensor is OK, replace the main board.

• Code
• A3-3212
• Resetavel
• 
• Display
• The inner temperature sensor is defective.
• Solução
• 1) Turn the machine off then on. If the error persists, turn the machine off again.
  2) Enter the tech mode. Check the temperature sensor output.
  3) If the sensor is defective, replace it.
  4) If the temperature sensor is OK, replace the main board.

• Code
• A3-3311
• Resetavel
• 
• Display
• The outer temperature sensor is defective.
• Solução
• 1) Turn the machine off then on. If the error persists, turn the machine off again.
  2) Enter the tech mode. Check the temperature sensor output.
  3) If the sensor is defective, replace it.
  4) If the temperature sensor is OK, replace the main board.

• Code
• A3-3312
• Resetavel
• 
• Display
• The outer temperature sensor is defective.
• Solução
• 1) Turn the machine off then on. If the error persists, turn the machine off again.
  2) Enter the tech mode. Check the temperature sensor output.
  3) If the sensor is defective, replace it.
  4) If the temperature sensor is OK, replace the main board.

• Code
• A3-3320
• Resetavel
• 
• Display
• The value of the outer temperature sensor is out of normal area.
• Solução
• 1) Check if the machine is installed in the proper area.
  2) If the temperature sensor is defective, replace it

• Code
• C2-2110
• Resetavel
• 
• Display
• The remaining toner cartridge is less than 10
• Solução
• 1) Print the supply information report. Check the life remaining of the toner cartridge.
  2) If its life is at the end, turn the machine off and replace the toner cartridge with new one.

• Code
• C2-3110
• Resetavel
• 
• Display
• The remaining toner cartridge is less than 10
• Solução
• 1) Print the supply information report. Check the life remaining of the toner cartridge.
  2) If its life is at the end, turn the machine off and replace the toner cartridge with new one.

• Code
• C2-4110
• Resetavel
• 
• Display
• The remaining toner cartridge is less than 10
• Solução
• 1) Print the supply information report. Check the life remaining of the toner cartridge.
  2) If its life is at the end, turn the machine off and replace the toner cartridge with new one.

• Code
• C2-5110
• Resetavel
• 
• Display
• The remaining toner cartridge is less than 10
• Solução
• 1) Print the supply information report. Check the life remaining of the toner cartridge.
  2) If its life is at the end, turn the machine off and replace the toner cartridge with new one.

• Code
• C2-2120
• Resetavel
• 
• Display
• The toner cartridge is at the end of its life
• Solução
• If its life is at the end, turn the machine off and replace the toner cartridge with new one.

• Code
• C2-2150
• Resetavel
• 
• Display
• The toner cartridge is at the end of its life
• Solução
• If its life is at the end, turn the machine off and replace the toner cartridge with new one.

• Code
• C2-3120
• Resetavel
• 
• Display
• The toner cartridge is at the end of its life
• Solução
• If its life is at the end, turn the machine off and replace the toner cartridge with new one.

• Code
• C2-3150
• Resetavel
• 
• Display
• The toner cartridge is at the end of its life
• Solução
• If its life is at the end, turn the machine off and replace the toner cartridge with new one.

• Code
• C2-4120
• Resetavel
• 
• Display
• The toner cartridge is at the end of its life
• Solução
• If its life is at the end, turn the machine off and replace the toner cartridge with new one.

• Code
• C2-4150
• Resetavel
• 
• Display
• The toner cartridge is at the end of its life
• Solução
• If its life is at the end, turn the machine off and replace the toner cartridge with new one.

• Code
• C2-5120
• Resetavel
• 
• Display
• The toner cartridge is at the end of its life
• Solução
• If its life is at the end, turn the machine off and replace the toner cartridge with new one.

• Code
• C2-5150
• Resetavel
• 
• Display
• The toner cartridge is at the end of its life
• Solução
• If its life is at the end, turn the machine off and replace the toner cartridge with new one.

• Code
• C2-2320
• Resetavel
• 
• Display
• Install yellow toner cartridge
• Solução
• 1) Check if the toner cartridge is installed properly. Turn the machine off then on.
  2) If the error message is not disappear, remove the toner cartridge. Thoroughly roll the cartridge five or six times to distribute the toner evenly inside the cartridge. And reinstall the toner artridge.
  3) If the problem persists, check that the CRUM contact area is contaminated. Clean it.
  4) If the problem persists, replace the toner cartridge with new one.

• Code
• C2-2410
• Resetavel
• 
• Display
• Install yellow toner cartridge
• Solução
• 1) Check if the toner cartridge is installed properly. Turn the machine off then on.
  2) If the error message is not disappear, remove the toner cartridge. Thoroughly roll the cartridge five or six times to distribute the toner evenly inside the cartridge. And reinstall the toner artridge.
  3) If the problem persists, check that the CRUM contact area is contaminated. Clean it.
  4) If the problem persists, replace the toner cartridge with new one.

• Code
• C2-3320
• Resetavel
• 
• Display
• Install magenta toner cartridge
• Solução
• 1) Check if the toner cartridge is installed properly. Turn the machine off then on.
  2) If the error message is not disappear, remove the toner cartridge. Thoroughly roll the cartridge five or six times to distribute the toner evenly inside the cartridge. And reinstall the toner artridge.
  3) If the problem persists, check that the CRUM contact area is contaminated. Clean it.
  4) If the problem persists, replace the toner cartridge with new one.

• Code
• C2-3410
• Resetavel
• 
• Display
• Install magenta toner cartridge
• Solução
• 1) Check if the toner cartridge is installed properly. Turn the machine off then on.
  2) If the error message is not disappear, remove the toner cartridge. Thoroughly roll the cartridge five or six times to distribute the toner evenly inside the cartridge. And reinstall the toner artridge.
  3) If the problem persists, check that the CRUM contact area is contaminated. Clean it.
  4) If the problem persists, replace the toner cartridge with new one.

• Code
• C2-4320
• Resetavel
• 
• Display
• Install cyan toner cartridge
• Solução
• 1) Check if the toner cartridge is installed properly. Turn the machine off then on.
  2) If the error message is not disappear, remove the toner cartridge. Thoroughly roll the cartridge five or six times to distribute the toner evenly inside the cartridge. And reinstall the toner artridge.
  3) If the problem persists, check that the CRUM contact area is contaminated. Clean it.
  4) If the problem persists, replace the toner cartridge with new one.

• Code
• C2-4410
• Resetavel
• 
• Display
• Install cyan toner cartridge
• Solução
• 1) Check if the toner cartridge is installed properly. Turn the machine off then on.
  2) If the error message is not disappear, remove the toner cartridge. Thoroughly roll the cartridge five or six times to distribute the toner evenly inside the cartridge. And reinstall the toner artridge.
  3) If the problem persists, check that the CRUM contact area is contaminated. Clean it.
  4) If the problem persists, replace the toner cartridge with new one.

• Code
• C2-5320
• Resetavel
• 
• Display
• Install black toner cartridge
• Solução
• 1) Check if the toner cartridge is installed properly. Turn the machine off then on.
  2) If the error message is not disappear, remove the toner cartridge. Thoroughly roll the cartridge five or six times to distribute the toner evenly inside the cartridge. And reinstall the toner artridge.
  3) If the problem persists, check that the CRUM contact area is contaminated. Clean it.
  4) If the problem persists, replace the toner cartridge with new one.

• Code
• C2-5410
• Resetavel
• 
• Display
• Install black toner cartridge
• Solução
• 1) Check if the toner cartridge is installed properly. Turn the machine off then on.
  2) If the error message is not disappear, remove the toner cartridge. Thoroughly roll the cartridge five or six times to distribute the toner evenly inside the cartridge. And reinstall the toner artridge.
  3) If the problem persists, check that the CRUM contact area is contaminated. Clean it.
  4) If the problem persists, replace the toner cartridge with new one.

• Code
• C2-2512
• Resetavel
• 
• Display
• Not Compatible Y toner car
• Solução
• 1) Print the supply information report. Check information of the toner cartridge.
  2) If the toner cartridge is not a Samsung genuine toner cartridge, replace with new one.

• Code
• C2-3512
• Resetavel
• 
• Display
• Not Compatible M toner car
• Solução
• 1) Print the supply information report. Check information of the toner cartridge.
  2) If the toner cartridge is not a Samsung genuine toner cartridge, replace with new one.

• Code
• C2-4512
• Resetavel
• 
• Display
• Not Compatible C toner car
• Solução
• 1) Print the supply information report. Check information of the toner cartridge.
  2) If the toner cartridge is not a Samsung genuine toner cartridge, replace with new one.

• Code
• C2-5512
• Resetavel
• 
• Display
• Not Compatible K toner car
• Solução
• 1) Print the supply information report. Check information of the toner cartridge.
  2) If the toner cartridge is not a Samsung genuine toner cartridge, replace with new one.

• Code
• C5-1110
• Resetavel
• 
• Display
• The ITB Unit is at the end of its life
• Solução
• 1) Print the supply information report. Check the life remaining of the ITB unit.
  2) If its life is at the end, turn the machine off and replace the ITB unit with new one.

• Code
• C5-1120
• Resetavel
• 
• Display
• The ITB Unit is at the end of its life
• Solução
• 1) Print the supply information report. Check the life remaining of the ITB unit.
  2) If its life is at the end, turn the machine off and replace the ITB unit with new one.

• Code
• C5-1310
• Resetavel
• 
• Display
• The ITB Unit is not installed properly.
• Solução
• 1) Turn the machine off. Remove and reinstall the ITB unit.
  2) Turn the machine on. If the problem persists, replace the ITB unit

• Code
• C5-1410
• Resetavel
• 
• Display
• The ITB unit is not compatible.
• Solução
• 1) Print the supply information report. Check information of the ITB Unit.
  2) If the toner cartridge is not a Samsung genuine ITB Unit, replace with new one

• Code
• C5-1710
• Resetavel
• 
• Display
• The ITB home position sensor has the problem
• Solução
• Turn the machine off. Replace the ITB Unit.

• Code
• C6-1110
• Resetavel
• 
• Display
• The fuser unit is at the end of its life
• Solução
• 1) Print the supply information report. Check the life remaining of the fuser unit.
  2) If its life is at the end, turn the machine off and replace the fuser unit with new one

• Code
• C7-1110
• Resetavel
• 
• Display
• Waste toner Full Replace new one
• Solução
• 1) Print the supply information report. Check the life remaining of the waste toner container.
  2) If its life is at the end, turn the machine off and replace the waste toner container with new onem

• Code
• C7-1311
• Resetavel
• 
• Display
• Not Installed Waste tank
• Solução
• 1) Check if the waste toner container is installed properly.
  2) Remove and reinstall the waste toner container

• Code
• C9-1112
• Resetavel
• 
• Display
• The pick up roller or reverse roller is at the end of its life
• Solução
• 1) Turn the machine off.
  2) Replace the pick up roller Assy and reverse roller Assy

• Code
• C9-1122
• Resetavel
• 
• Display
• The pick up roller or reverse roller is at the end of its life
• Solução
• 1) Turn the machine off.
  2) Replace the pick up roller Assy and reverse roller Assy

• Code
• C9-1126
• Resetavel
• 
• Display
• The pick up roller or reverse roller is at the end of its life
• Solução
• 1) Turn the machine off.
  2) Replace the pick up roller Assy and reverse roller Assy

• Code
• C9-1126
• Resetavel
• 
• Display
• The MP pick up roller is at the end of its life
• Solução
• 1) Turn the machine off.
  2) Replace the MP pick up roller

• Code
• H1-1210
• Resetavel
• 
• Display
• The jammed paper has occurred in the tray2
• Solução
• 1) Remove the jammed paper.
  2) If the jammed paper occurs continually, check the followings.
  a) Check if the pick up/forward/reverse roller are worn out or contaminated. Clean the contaminated part or replace it.
  b) Check if the actuator is assembled correctly.
  3) If the pick up clutch is defective, replace it.

• Code
• H1-1252
• Resetavel
• 
• Display
• Paper is empty in Tray1
• Solução
• 1) Take off the cassette. If there is no paper on the tray2, load the paper.
  2) If the problem persists, check the following.
  a) Check if the paper empty sensor is contaminated or defective. Replace it

• Code
• M1-1110
• Resetavel
• 
• Display
• Paper Jam in Tray 1
• Solução

• Code
• M1-1110
• Resetavel
• 
• Display
• Paper Jam in Tray 1
• Solução